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Entries in Licensing (4)


Important: Change in Cloud Licensing Certificates for UBL

This message is for AWS Thinkbox Deadline customers that are using Usage Based Licensing (UBL).

On August 21 2018, the Thinkbox Customer Portal will update the certificate that Deadline uses to connect to the Cloud License Server for UBL. This new certificate has been reissued through Digicert’s infrastructure to provide increased security. This certificate is included in Deadline and later, and will be installed automatically if you run the Client installer on your render nodes. If you are using UBL, we highly recommend you upgrade to Deadline

If you are on an older version of Deadline, or if you have upgraded to using the Automatic Upgrading process, you will need to manually update the certificate on your render nodes.

Please follow this guide to update your certificate to avoid any disruption in using UBL.


Thinkbox Customer Portal and Cloud License Server Maintenance Notification

The Thinkbox Customer Portal and Cloud License Server environments will be undergoing maintenance this upcoming weekend, which will result in intermittent connectivity issues during a portion of the maintenance window below.

  • Saturday, May 14 @ 08:00 PDT until 14:00 PDT (8:00am - 2:00pm PDT)
  • Saturday, May 14 @ 15:00 UTC until  21:00 UTC (3:00pm - 9:00pm UTC)
  • Sunday, May 15 @ 01:00 AEST until 07:00 AEST (1:00am-7:00am AEST)

During these connectivity issues, access to the Thinkbox Customer Portal could be unavailable. For users of Usage Based and 3rd Party Licensing, Deadline will finish rendering all tasks that are in progress when the connectivity issues begin, but will not be able to start any new tasks until connectivity is restored.

If you have any questions or concerns, please contact Thinkbox Support.


Thinkbox Software Offers Free On-Demand Licensing in May

Company Teams with The Foundry for Free Hours of NUKE and KATANA, and Chaos Group for Free Hours of V-Ray; Also Provides Complimentary Use of Deadline and Krakatoa for the Month

Los Angeles, CA (May 2, 2016)Thinkbox Software today announced it will provide free licensing hours of Deadline and Krakatoa as well as free hours of The Foundry’s NUKE and KATANA, and Chaos Group’s V-Ray for the month of May. Deadline 8, now available, introduces on-demand, per-minute licensing for Thinkbox tools and third-party applications. Users will receive the complimentary time in 10,000-hour increments. Time can be managed via Thinkbox’s e-commerce portal and minutes are only consumed while the Slave application is rendering. In addition to the new on-demand licensing, Thinkbox continues to offer perpetual licenses for its products.

We invite anyone and everyone to take advantage of this opportunity and really hammer our system so we can fine tune the store and this new on-demand model,” shared Chris Bond, founder, Thinkbox Software. “We’re excited that The Foundry and Chaos Group have teamed with us on this offer and we look forward to bringing even more partners on board to continue making our customers’ lives easier.

Partnering with Thinkbox to provide on-demand V-Ray licensing is a natural fit. We want to make sure our customers have easy access to V-Ray in ways that fit their business – and since many are already using Deadline, the combination is perfect,” said Vlado Koylazov, CTO of Chaos Software and head of development for all V-Ray products.

The free hours can be used for on-premise or cloud-based rendering; users are responsible for compute resources. Hours are offered on a first come, first served basis and any unused time will expire at 12am PDT on June 1, 2016. For details, visit:

To request free hours from Thinkbox, please email or call 1-866-419-0283.

Rendering with V-Ray requires updated builds of V-Ray 3.30; V-Ray customers should contact for access to those builds.

About Thinkbox Software

Founded by Chris Bond in 2010, Thinkbox Software develops production-proven tools for visual artists and backs each product with highly responsive support. Used across entertainment, architecture, engineering and design, Thinkbox’s products include Deadline® high-volume compute management software used to render, manage and process files locally and across the cloud as well as standalone point mesher Sequoia and particle renderer Krakatoa, which are used to create, visualize and modify massive datasets. For more information, visit or follow @thinkboxsoft on Twitter.

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Media Contact: 

Frances Ratliff
Raz Public Relations  


Stoke MX 2.0.17 Update Now Available


The Stoke MX 2.0.17 update relaxes the licensing behavior of Stoke components like Stoke Field Loader, Stoke Field Magma and Stoke Texmap when network rendering. In previous builds, these components consumed a Stoke Simulation license if present in the scene even when not directly used in the rendering. With this change, Stoke components other than Stoke Particle Simulator or Stoke Field Simulator will only check for a valid floating workstation license of Stoke on the license server, but will not check it out,  enabling unlimited network rendering. Stoke Simulation processing on the renderfarm still requires a dedicated Stoke Simulation license as before, or a Stoke workstation license when used interactively.

In addition, the new Stoke update enables support for Thinking Particles 6.x - the TP version check has been relaxed to support all 6.x versions, as long as the TP libraries remain compatible with the original 6.0 SDK.

If you are a current Stoke user, you can download the new build from the link you received previously from our Sales team. Otherwise, please contact Thinkbox Sales to request the download information.